Privacy Policy

Last Updated: 2026/05/20

At RORAYA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.roraya.com.

Information We Collect

We may collect the following information when you use our website or place an order:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information processed through secure third-party providers
  • Order history
  • Device and browsing information

How We Use Your Information

We may use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activity
  • Send order updates and service communications
  • Provide promotional emails and marketing communications

Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you updates, promotions, and product information.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Cookies

RORAYA may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance your shopping experience.

You can manage or disable cookies through your browser settings.

Analytics & Advertising

We may use analytics and advertising tools such as Google Analytics, Meta Pixel, or similar technologies to help improve our website, understand customer behavior, and provide relevant advertising.

These tools may collect limited information about your browsing activity on our website.

Third-Party Services

We may share limited information with trusted third-party providers such as:

  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Marketing platforms

These providers only receive the information necessary to perform their services.

Data Security

We use reasonable technical and organizational measures to help protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights regarding access, correction, deletion, or restriction of your personal data.

To make a privacy-related request, please contact us using the information below.

Children’s Privacy

RORAYA does not knowingly collect personal information from children under the age of 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

support@roraya.com

www.roraya.com

RORAYA

Art Woven for Your Floors.